General Mediation FAQs

Mediation is a voluntary, confidential process in which a neutral third party (the mediator) helps people in conflict communicate effectively, understand each other’s perspectives, and work toward a mutually acceptable resolution. The mediator does not decide who is right or wrong and does not impose a solution.

Unlike court proceedings, mediation is collaborative rather than adversarial. It is usually faster, less expensive, more flexible, and private. The parties control the outcome instead of a judge or jury.

Agreements reached in mediation can be written and signed by the parties. Once signed, they may become legally binding contracts, depending on the subject matter. In some cases (such as court-referred matters), agreements may be submitted to the court for approval.

Yes. Mediation sessions are confidential to the extent allowed by law. What is discussed during mediation generally cannot be used later in court, which allows parties to speak openly and honestly.

Our mediators are trained, neutral professionals and community volunteers with diverse backgrounds. They do not take sides, provide legal advice, or make decisions for the parties.

No. Attorneys are not required for mediation. However, parties may choose to consult with or have an attorney present, especially in legal or commercial matters.

The length of mediation depends on the complexity of the dispute and the willingness of the parties to negotiate. Some matters are resolved in one session, while others may require multiple sessions.

Community mediation services are often offered at low cost or on a sliding-scale fee, depending on the type of dispute. Please contact us directly for current fees and eligibility.

Family mediation can address divorce and separation issues, child custody and visitation, parenting plans, child support, spousal support, elder care concerns, and ongoing co-parenting conflicts.

Yes. Mediators are trained to manage strong emotions and help parties communicate respectfully. However, mediation may not be appropriate in cases involving ongoing domestic violence or coercive control.

Absolutely. Mediation allows parents to create customized parenting plans that focus on the best interests of the child while preserving parental relationships.

No. The mediator does not make decisions. Parents remain in control and work together to reach agreements that serve their child’s needs.

Yes, family mediation sessions are confidential, subject to legal exceptions such as mandatory reporting requirements.

Yes. Mediation can be used before filing in court, during a pending case, or after a court order to resolve future disputes or modify agreements.

Commercial mediation can address contract disputes, partnership conflicts, landlord-tenant issues, employment and workplace disputes, small business disagreements, and nonprofit or organizational conflicts.

Mediation helps preserve business relationships, protects confidentiality, reduces legal costs, and allows creative solutions that courts may not be able to provide.

Yes. Mediation is particularly effective when parties want to continue working together and need a constructive way to resolve disputes.

Yes. Mediation can be used for disputes of any size or complexity. Sessions can be structured to meet the needs of the parties.

No. Mediation is voluntary. If no agreement is reached, parties generally retain their right to pursue litigation or other remedies.

Community mediation focuses on resolving conflicts between neighbors, families, community members, or groups in a constructive and respectful way.

We mediate disputes involving neighbors, noise complaints, property boundaries, HOA issues, schools, interpersonal conflicts, and community organizations.

Community mediation emphasizes dialogue, understanding, and problem-solving rather than blame or punishment. It helps parties find solutions they can live with long-term.

Yes. Mediation is voluntary, and all parties must agree to participate for the process to move forward.